About Organisation:

Exquisite Solution Limited is a leading Business Process Outsourcing Company offering a wide scope of professional services. Established in 2006 with offices in England and across the region, we offer Human Resources Consulting and Payroll Management Services, Admin Support Services, Executive Search, Corporate and Personal Development Training, HR Compliance Audits, among others. We place top notch candidates into permanent, contract, and interim positions. They would like to recruit for a valuable client.

Job Summary: Exquisite Solution Limited is seeking enthusiastic KYC Administrators – Kampala to join our client in the telecom sector. In this role, you will be responsible for performing end-to-end verification of subscriber registration documents received both digitally and physically at the data center.

Key Duties and Responsibilities:

• Conduct end-to-end verification of subscriber registration documents received in both digital and physical formats.
• Ensure accuracy and completeness of all documents in line with established processes and quality standards.
• Verify subscriber documentation in compliance with KYC requirements and regulatory guidelines.
• Review and validate information to identify discrepancies and ensure data integrity.
• Organize and categorize documents according to defined process procedures.
• Scan and index documents accurately within the system for easy retrieval.
• Maintain proper documentation records while adhering to data handling and security standards.

Qualifications, Skills and Experience:

• Candidates with disabilities are strongly encouraged to apply.
• Bachelor’s degree in business administration, Social Sciences, or a related field.
• One year’s experience in a customer service and records management role.
• Strong verbal and written communication skills.
• Excellent active listening skills with a customer-focused approach.
• Proven ability to multitask, prioritize tasks, and manage time effectively.
• Proficient in computer applications; experience with CRM systems is an added advantage.