Workflow Operations Engineer

at Crossing Hurdles
Location Kampala, Uganda
Date Posted May 31, 2026
Category Engineering
Job Type Full-time
Currency UGX

Description

Role Responsibilities

  • Analyze and interpret authentic Slack conversations, email threads, and internal files from real startup environments.
  • Trace workplace decisions, identify action items, dependencies, blockers, and unresolved issues across distributed communications.
  • Synthesize fragmented information from multiple sources and timelines to create complex, realistic tasks for AI agent evaluation.
  • Develop multi-step workflows that mirror real-world knowledge work scenarios and evolving business contexts.
  • Write clear, context-rich prompts and evaluation rubrics grounded in authentic workplace data.
  • Uphold strict confidentiality standards when handling genuine, sensitive workplace materials.

 

Requirements

  • Have exceptional written and verbal communication skills, with an eye for clarity and context.
  • Have demonstrated experience interpreting unstructured, messy workplace communications and documents.
  • Have the ability to connect and synthesize information across conversations, files, and evolving business situations.
  • Have experience transforming fragmented inputs into structured, multi-step tasks or workflows.
  • Have proven skill in identifying blockers, dependencies, and unresolved questions in complex environments.

 

 

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