About Organisation:

ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, government and enterprise, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future.

Job Summary: Responsible for monitoring, troubleshooting, and configuring ZTE and Huawei ONUs/OLTs to ensure high-quality Fiber-to-the-x (FTTx) service delivery for enterprise and residential clients.

Key Duties and Responsibilities:

• Troubleshooting & Fault Management: Diagnose and resolve GPON network faults (ONT offline, fiber cuts, high attenuation, OLT port failure, slow speeds or “No Internet” scenarios) Troubleshoot complex data issues and conduct Root Cause Analysis for network outages anc degrading performance.
• System Maintenance: Perform routine preventive and corrective maintenance on ZTE and Huawei OLTs.
• Provisioning & Configuration: Configure OLTs, ONT profiles, VLANs, and Service Ports using CLI or NMS (Huawei NCE, ZTE ZENIC ONE).
• Performance Monitoring: Monitor network traffic, bandwidth distribution, and QoS parameters to ensure SLA compliance.
• Field Support Coordination: Work with field technicians to localize faults.
• Upgrades & Migration: Execute software upgrades, patch installation, and hardware migrations.
• Documentation: Maintain accurate records of OLT/ONT configurations, generate weekly reports and perform data consistency checks.

Qualifications, Skills and Experience:

• Education: Bachelor’s degree in Telecommunications, Electrical Engineering, or related field.
• Experience: 2+ years of hands-on experience in GPON/FTTH network operations and maintenance, specifically with ZTE and Huawei platforms.
• Technical Knowledge: Proficient in FTTH architecture, GPON protocols, VLANs, PPPoE, and DHCP.
• Troubleshooting: Expert knowledge in CLI commands for Huawei and ZTE for diagnosing
• ONT status, signal levels, and alarms.
• Strong analytical and problem-solving skills in network troubleshooting.
• Ability to work in a fast-paced environment and handle on-call shifts.
• Good communication skills to interface with customers and technical teams.

If you meet the stated qualifications, kindly submit your application along with:

A detailed CV (including your current position)

Copies of relevant academic and professional certificates Please ensure your application reaches us no later than close of business, 24th-May-2026.

Send applications to: prossy.banangaki@zte.com

NB: Only shortlisted candidates will be contacted.