IT Manager

at StarTimes
Location Kampala, Uganda
Date Posted May 12, 2026
Category IT / Information Technology
Job Type Full-time
Currency UGX

Description

About Organisation:

StarTimes is currently operating in over 30 countries in Africa and leading Pay TV Company in Uganda and with its HQ in Beijing China. StarTimes also manufactures TV sets of StarTimes brand with inbuilt decoder and comes in different sizes.

 

Job Summary: We are looking for a competent and experienced IT Manager to lead our IT operations, with strong capability in systems integration, digital payment integration, IT service delivery, and infrastructure management.

 

Key Duties and Responsibilities:

  • Lead and manage IT operations across head office and branches
  • Develop IT plans, budgets, policies, and service standards
  • Ensure stable, secure, and efficient IT system performance
  • Manage third-party payment integrations, including MTN Mobile Money, Airtel Money, banks, Interswitch, and other payment gateways
  • Oversee APl integration, authentication, callback handling, reconciliation, and payment issue resolution
  • Support system implementation, upgrades, testing, and go-live processes
  • Manage IT security, disaster recovery, business continuity, and compliance
  • Coordinate vendors, service providers, and internal stakeholders
  • Supervise IT support, user training, and troubleshooting activities

 

Qualifications, Skills and Experience:

  • Bachelor’s Degree in Computer Science or a related field
  • Minimum 3 years in IT and 2 years in system payments
  • Experience in payment systems integration, telecom, fintech, or digital service platforms is a strong advantage
  • Relevant professional certifications such as ITIL, PMP, CISSP, AWS, or similar will be an added advantage

Applying Instructions

Interested candidates should submit their resume, cover letter, and references by Friday 15th May to carol.kyalisiima@startimes.com.ug

 

NB: Only shortlisted candidates will be contacted.

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