Relationship Manager – Transaction Banking

at Bank of Africa
Location Kampala, Uganda
Date Posted June 23, 2026
Category Accounting
Banking
Finance
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

Description

Bank of Africa Uganda is hiring a Relationship Manager – Transaction Banking to grow and constantly monitor the non borrowing portfolio to ensure maximum profit generation and follow-up on internal processes to ensure 100% service to all existing clients.

Key Duties and Responsibilities:

  • To build a quality relationship with customers by cross selling liabilities & institutional products and seeking to improve the profitability of the relationship.
  • Establish and develop effective tools to monitor the growth and performance of the Transactional Banking portfolio.
  • Formulate and discuss with Management your unit’s business strategy and liaise with Management to ensure full understanding of business strategy, plans, products, performance and risk-related issues at business unit level; and communicating these to the relevant Functional Teams.
  • To ensure that the Bank remains protected in its dealings with the customers by identifying and reporting risks that may result out of a transaction or relationship.
  • Appraising opportunities for synergy with liability and institutional customers, keeping frequent documented reports /visits /contracts of all relationships with Bank’s management, other units; either directly or through indirect reports.
  • Assist in the preparation of sales documents that help in the process flow for faster closure of deals.
  • Such may include preparing proposals, agreements and memos for Managerial approval and sign off.
  • Maintaining the highest standards of customer service in order to maximize the returns from identified relationships and attract new business from targeted customers in terms of developing a marketing plan and marketing.
  • Gather and analyse monthly reports and prospects, laying out strategies on a way forward to attract liabilities from the market.
  • To provide a one stop centre for our liability /institutional customers on all services they seek to enjoy with the Bank by leading them to the right relationship contact at all times.

Qualifications, Skills and Experience:

  • A bachelor’s degree in a Business related field.
  • At least 7 years’ experience in a financial institution
  • Exposure to sales, customer service and relationship management.
  • Good understanding of Commercial and Retail banking products, Operations and Services.

Experience, Competencies and Additional Requirements

  • High ethical standards and a commitment to the values of the Bank.
  • Innovative, able to identify and adapt products and services to a range of market conditions.
  • Strategic thinking and enablement skills
  • Team leadership skills.
  • Excellent networking, relationship building and stakeholder engagement skills.
  • A Good model of the BOA Culture.

Applying Instructions

All suitably qualified and Interested applicants should apply online at the link below.

Click Here

NB: Only shortlisted candidates will be contacted.

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