JOB DETAILS:

Department: Spare Parts / After-Sales
Reports to: Parts Manager
Location: Kampala

Job Purpose

To drive parts sales by identifying customer needs, maintaining strong client relationships, and ensuring timely and accurate provision of genuine parts and accessories to clients.

Key Responsibilities

• Sell spare parts and accessories to customers and workshops, meeting sales targets.
• Build and maintain long-term relationships with clients, leveraging existing client profiles.
• Advise customers on suitable parts based on technical knowledge of trucks and buses.
• Process customer orders, invoices, and payments accurately.
• Monitor inventory levels and communicate replenishment needs.
• Follow up with clients to ensure satisfaction and repeat business.
• Collect market intelligence on competitor pricing, promotions, and parts availability.
• Collaborate with the service team to align parts sales with workshop requirements.
• Maintain professional conduct, reflecting the company’s brand and standards.

Qualifications & Requirements

• Bachelor’s degree in Business, Automotive Engineering, or a related field.
• Minimum of 2 years’ experience in parts sales, preferably in the automotive or heavy trucks/buses sector.
• Proven client portfolio with solid recommendations.
• Strong interpersonal and communication skills.
• Customer-focused, results-driven, and self-motivated.
• Knowledge of trucks/buses spare parts and systems is an added advantage.