JOB DETAILS:

Key Responsibilities

• • Welcome and warmly engage all walk-in customers and visitors
  • Provide accurate product knowledge, advice, and recommendations tailored to customer needs.
  • Handle customer inquiries and direct them appropriately to ensure satisfaction.
  • Promote and upsell company products to meet sales targets.
  • Build customer loyalty by ensuring a positive shopping and brand experience.
  • Represent the brand through professional appearance, behavior, and communication.
  • Maintain a clean, organized, and inviting front desk and product display area.
  • Collect and share customer feedback with the sales team to improve products and services.
  • Support promotional activities and marketing initiatives when required.

Soft Skills

• Communication
• Leadership
• Teamwork

Education & Requirements

Education: At least a Diploma in a business-related course.

Industry Experience: sales and customer service (experience in retail, FMCG, or health products is an advantage).

Submit your CV to careers@donswift.co.ug