JOB DESCRIPTION 

Job Title: QSSU- AU - MIS Executive
Reporting to: Analyst, Home Broadband 

ABOUT Q-SOURCING SERVTEC GROUP 

Q-Sourcing Servtec Group (QSSG) is a pan-East African workforce solutions platform operating across Uganda, Kenya, Rwanda, Tanzania, and South Sudan. The Group delivers recruitment, payroll, outsourcing, training, productivity, and managed services to organizations at scale.

Purpose of the Job

Responsible for analyzing and enhancing 5G channel performance to ensure efficiency and delivery of organizational targets. This includes building end-to-end business reporting visibility, strengthening intelligence capability, identifying trends, and proposing appropriate improvement measures.

Key Deliverables and Responsibilities 

Reporting 

• Provide timely and accurate periodic and ad-hoc reports to the sales team and management.

• Ensure data accuracy and consistency across all reporting platforms.

KPI Analysis 

• Drive implementation of channel performance KPI visibility and daily reporting.

• Analyze sales and operational performance trends to support decision-making.

Efficiency and Productivity 

• Monitor and evaluate the effectiveness of programs aimed at achieving sales targets, revenue growth, and profitability objectives.

• Support the achievement of departmental business objectives as assigned by the line manager.

Cross-Functional Collaboration 

• Work closely with Business Excellence and Marketing teams to ensure channel master files are updated and accurately mapped.

• Support accurate reporting and commission payment processes.

Compliance 

• Ensure departmental and channel process compliance through monitoring and reporting of churn and decay.

• Maintain adherence to organizational reporting standards and procedures.

Prime Responsibility 

• Accountable for report accuracy, KPI tracking, and analysis related to channel performance.

Requirements

Skills Critical to the Role 

• Strong computer skills.

• Good communication and interpersonal skills.

• Strong proficiency in Microsoft Office Suite, especially Excel.

• Ability to collaborate effectively to solve problems and develop sustainable solutions.

• Strong execution capability and results-oriented mindset.