About Organisation:

True North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.

Job Summary: To ensure that all administrative and operational tasks within the ICD Logistics Department are executed efficiently, accurately, and in compliance with company procedures, client requirements, regulatory standards, and ISO 9001:2015 Quality Management System requirements Documentation & Cargo Handling.

Key Duties and Responsibilities:

• Receive and verify TEUs accompanying documents.
• Maintain and update the registers/reports accurately.
• Document handover to Clients.
• Immediately escalate (“Red Flag”) any discrepancies.

File Management

• Open, update, and close AICD files accurately.
• Generate accurate truck loading orders.
• Process exits permits upon receipt of required documentation.
• Match supplier invoices to relevant files before submission for approval.

Reporting & Stock Control

• Update and transmit daily stock reports. Maintain accurate client stock records.
• Ensure compliance with agreed client KPIs. Identify and report discrepancies immediately.

Compliance & ISO Support

• Ensure adherence to documented procedures and SOPs.
• Maintain proper record control in line with ISO document retention policies. Participate in internal audits where required.
• Identify process improvement opportunities.
• Contribute to corrective and preventive actions (CAPA).

Additional Duties

• Perform any other duties assigned by Management

Qualifications, Skills and Experience:

• Experience.
• Minimum 1 year experience in clearing and forwarding.
• Minimum 1 year’s customer service experience.
• Certificate in clearing and forwarding or Diploma in Transport and Logistics Management or equivalent.
• Organized and detail oriented.
• Team player.
• Efficient and accurate.
• Strong problem-solving ability.
• Good written and oral communication skills. High sense of urgency.
• Integrity and accountability.
• Proficiency in Microsoft Office applications

To apply, please send your resume and cover letter to recruitment6@truenorthafrica.com with subject line Logistics Officer by 30th May,2026.

All applications shall be acknowledged as received but only shortlisted candidates will be contacted.

All applicants should share their CV’s and Cover Letters in PDF or MS Word STRICTLY

Deadline: 30th May 2026

NB: Only shortlisted candidates will be contacted.