Job Summary

Manages laboratory operations across C-Care IMC, ensuring high-quality diagnostic services, regulatory compliance, and operational efficiency. Oversees laboratory staff, test accuracy, and equipment maintenance.

Job Details

1. Laboratory Operations & Quality Assurance 
• Oversee daily operations of diagnostic and IMC laboratories in the upcountry.
• Ensure compliance with ISO 15189:2022 and international/national lab accreditation standards.
• Monitor laboratory workflows to optimize turnaround time and service efficiency.
• Implement quality assurance and control programs for reliable test results.
2. Regulatory Compliance & Risk Management 
• Ensure strict adherence to biosafety and biosecurity regulations.
• Oversee the laboratory internal audits and prepare for external lab inspections.
• Oversee the Development of standard operating procedures (SOPs) for laboratory compliance.
• Work with medical teams to ensure accurate and timely diagnostic services.
3. Equipment Management. 
• Monitor reagent usage and laboratory supply chain efficiency.
• Implement data-driven lab management systems for improved efficiency.
4. Financial & Business Performance 
• Strengthen budgeting strategies to optimize Uganda’s lab resource utilization.
• Identify cost-saving opportunities without compromising quality.
• Oversee laboratory billing and revenue cycle management.
• Expand specialized diagnostic services to increase revenue streams.
5. Uganda Laboratory Staff Development 
• Oversight of team of medical technologists and lab technicians.
• Ensure continuous training programs for laboratory staff.
• Foster a culture of safety, accuracy, and Laboratory excellence.

Requirements

• Bachelor’s degree in Medical Laboratory Science.
• Management Training.
• Knowledge in ISO 15189:2022, Laboratory Quality Management, or CAP Accreditation is preferred.

• 5+ years in clinical laboratory operations and diagnostic service leadership. • Experience managing multi-site laboratory operations and accreditation processes.