Diagnostic Logistics & Support Officer
| Location | Kampala, Uganda |
| Date Posted | June 26, 2026 |
| Category | Logistics Management |
| Job Type | Full-time |
| Currency | UGX |
Description

About Organisation:
Impala Healthtech Research Limited is expanding and evaluating DIGAMS, a digital health platform supporting safer clinical decisions, improved antimicrobial stewardship, and better operational visibility across health facilities.
Job Summary: Support diagnostic logistics, sample referral systems, facility onboarding, and field implementation activities across health facilities and laboratory partners.
Key Duties and Responsibilities:
Diagnostic logistics and sample referral
- Collect and transport microbiology and other diagnostic samples from client facilities to partner laboratories
- Ensure proper handling, packaging, storage, and transportation according to biosafety standards
- Coordinate referrals and deliveries within established turnaround times
- Maintain accurate records of all sample movements and deliveries
- Support expansion and efficiency of the internal rider and logistics network
Technical and client support
- Support health facilities during onboarding and implementation of DIGAMS and related services
- Provide basic technical support and user guidance to clients
- Assist in sample collection activities within professional scope
- Escalate technical or operational issues to relevant teams
Program and commercial operations support
- Support implementation of projects, pilots, and public health programs
- Assist with field coordination, training, and supervision visits
- Support customer engagement activities and field logistics planning
Marketing and stakeholder engagement
- Support marketing activations and represent the company professionally in field engagements
- Assist in identifying opportunities for partnerships and client engagement
Reporting and documentation
- Prepare weekly activity reports and operational summaries
- Document challenges, lessons learned, and recommendations
Qualifications, Skills and Experience:
- Diploma or Bachelor’s degree in Medical Laboratory Technology, Biomedical Laboratory Technology, or related health sciences
- Valid Class A driving permit with confident and safe motorcycle riding ability
- Experience in diagnostic logistics, laboratory operations, or healthcare field implementation is an advantage
- Strong interpersonal communication, organisation, and documentation skills –
- Willingness to travel extensively and work flexible hours
Applying Instructions
All suitably qualified and Interested applicants should apply online at the link below.
NB: Only shortlisted candidates will be contacted.
