Diagnostic Logistics & Support Officer

at Impala Healthtech Research
Location Kampala, Uganda
Date Posted June 26, 2026
Category Logistics
Management
Job Type Full-time
Currency UGX

Description

About Organisation:

Impala Healthtech Research Limited is expanding and evaluating DIGAMS, a digital health platform supporting safer clinical decisions, improved antimicrobial stewardship, and better operational visibility across health facilities.

Job Summary: Support diagnostic logistics, sample referral systems, facility onboarding, and field implementation activities across health facilities and laboratory partners.

 

Key Duties and Responsibilities:

Diagnostic logistics and sample referral

  • Collect and transport microbiology and other diagnostic samples from client facilities to partner laboratories
  • Ensure proper handling, packaging, storage, and transportation according to biosafety standards
  • Coordinate referrals and deliveries within established turnaround times
  • Maintain accurate records of all sample movements and deliveries
  • Support expansion and efficiency of the internal rider and logistics network

Technical and client support

  • Support health facilities during onboarding and implementation of DIGAMS and related services
  • Provide basic technical support and user guidance to clients
  • Assist in sample collection activities within professional scope
  • Escalate technical or operational issues to relevant teams

Program and commercial operations support

  • Support implementation of projects, pilots, and public health programs
  • Assist with field coordination, training, and supervision visits
  • Support customer engagement activities and field logistics planning

Marketing and stakeholder engagement

  • Support marketing activations and represent the company professionally in field engagements
  • Assist in identifying opportunities for partnerships and client engagement

Reporting and documentation

  • Prepare weekly activity reports and operational summaries
  • Document challenges, lessons learned, and recommendations

 

Qualifications, Skills and Experience:

  • Diploma or Bachelor’s degree in Medical Laboratory Technology, Biomedical Laboratory Technology, or related health sciences
  • Valid Class A driving permit with confident and safe motorcycle riding ability
  • Experience in diagnostic logistics, laboratory operations, or healthcare field implementation is an advantage
  • Strong interpersonal communication, organisation, and documentation skills –
  • Willingness to travel extensively and work flexible hours

Applying Instructions

All suitably qualified and Interested applicants should apply online at the link below.

 

Click Here

 

NB: Only shortlisted candidates will be contacted.

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