IT Assistant

at Ruby Hospital
Location Entebbe, Uganda
Date Posted July 18, 2026
Category IT / Information Technology
Job Type Full-time
Currency UGX

Description

Job summary

The IT Assistant is responsible for maintaining and supporting the hospital's IT infrastructure to ensure smooth day-to-day operations. The role includes monitoring and troubleshooting network systems, installing and maintaining computers, laptops, printers, TVs, and other IT equipment, providing technical support to staff, and repairing hardware a

Min Qualification:BachelorsExperience Level:Internship & GraduateExperience Length:1 yearLanguage Requirement:EnglishWorking Hours:Full Time - Rotating ScheduleApplicant Location:Uganda

Job descriptions & requirements

Responsibilities

  • Monitor and maintain the hospital's computer network and internet connectivity.
  • Install, configure, and maintain computers, laptops, printers, scanners, TVs, and other IT equipment.
  • Diagnose and repair hardware and software problems.
  • Provide technical support to hospital staff and resolve IT issues promptly.
  • Install and update operating systems, software, and antivirus programs.
  • Configure user accounts, email accounts, and system access.
  • Perform preventive maintenance on all IT equipment.
  • Assist in the maintenance of CCTV systems, biometric devices, and other digital systems.
  • Maintain an inventory of IT assets and equipment.
  • Ensure data security, backups, and compliance with hospital IT policies.
  • Liaise with external service providers for repairs and maintenance when required.
  • Document IT support requests and maintenance activities.
  • Perform any other duties assigned by management.

Applying Instructions

Interested and qualified Candidates should submit their credentials to hr@rubyhospitalkampala.com

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