JOB DETAILS:

JOB PURPOSE

To manage and grow the company’s social media platforms through consistent, engaging, and brand-aligned content. To also support marketing campaigns and customer engagement through digital channels.

Technical Skills

Ability to manage and grow social media platforms.

Basic graphic design and content creation capabilities.

Ability to analyze social media performance and engagement metrics.

Communication and Interpersonal Skills

Strong interpersonal and customer engagement skills.

Ability to coordinate with cross-functional teams.

Clear, professional, and responsive communication.

Ability to engage with customers and respond to inquiries effectively.

Competencies

Creativity and innovation in content development.

Strong organizational and time management skills.

Attention to detail and consistency in messaging.

Ability to work under pressure and meet deadlines.

Proactive and self-motivated.

Professional, presentable, and disciplined.

Customer-focused with a positive attitude.

Team-oriented and collaborative.

Key Performance Indicators (KPIs)

• Consistency and timeliness of social media postings.
• Growth in followers and audience engagement.
• Quality and creativity of content produced.
• Accuracy and timeliness of performance reports.
• Brand consistency across all digital platforms.
• Effectiveness of social media campaigns and promotions.
• Responsiveness to customer inquiries and engagement levels.
• Contribution to overall marketing objectives.
• Collaboration with internal teams and departments.

Educational Qualifications

Bachelor’s degree in Marketing, Communications, Media, or a related field.

Additional training in digital marketing, social media management, or graphic design is an added advantage.

Work Experience

At least 1–3 years’ experience in social media management or digital marketing.

Experience in content creation, online engagement, and brand promotion is preferred.

NOTE:

CHINT UGANDA IS AN EQUAL OPPORTUNITY EMPLOYER.

Please submit your application, including your resume, cover letter, academic documents with the subject line “Social Media Officer – your name”

Email to recruitment@chintuganda.com