Job Title: SAP Basis Administrator
Department: ICT
Reports To: SAP Manager
Job Purpose
To ensure the technical stability, performance, and security of SAP systems.
Key Responsibilities
•SAP system installation and maintenance
•Transport and patch management
•Performance monitoring and troubleshooting
Qualifications & Experience
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Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field.
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Professional certification in SAP Basis, SAP HANA, Linux administration, cloud infrastructure, or related enterprise platforms is an added advantage.
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Minimum of 2 years’ relevant experience in SAP Basis administration, ERP platform support, or enterprise applications infrastructure management.
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Proven hands-on experience in installation, configuration, administration, monitoring, patching, transport management, and performance tuning of SAP systems, preferably including SAP S/4HANA.
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Strong working knowledge of SAP system architecture, including application servers, database connectivity, client administration, user authorizations support, background jobs, spool management, and system refreshes.
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Experience in SAP HANA database administration support, system backups, recovery procedures, high availability, and disaster recovery coordination.
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Demonstrated experience in system landscape management, including development, quality assurance, and production environments.
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Good knowledge of operating systems supporting SAP environments, especially Linux/Unix and Windows Server, as well as virtualization and infrastructure dependencies.
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Experience in SAP upgrades, kernel updates, support packs, transport routes, interface monitoring, and incident troubleshooting.
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Familiarity with integration support across SAP modules and connected enterprise systems.
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Ability to support period-end and month-end processing, system stability, and business continuity for critical ERP operations.
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Good understanding of system security, access management, audit readiness, logging, and compliance controls in enterprise environments.
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Experience with monitoring tools, job scheduling, root-cause analysis, and documentation of standard operating procedures.
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Strong analytical, problem-solving, and stakeholder support skills.
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Good communication skills and ability to work with technical teams, business users, vendors, and project teams.
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High level of integrity, attention to detail, and ability to work under pressure in a mission-critical environment.
Added Advantage
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Experience supporting SAP S/4HANA in a live operational environment with post-go-live stabilization responsibilities.
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Experience in a utility, telecom, banking, or other high-transaction environment where uptime, controls, and operational resilience are critical.
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Exposure to SAP SuccessFactors, Ariba, OpenText, interfaces, and infrastructure refresh Programmes.
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Experience working in environments with governance committees, vendor coordination, and structured ICT reporting.