Background

Rakai Health Sciences Program (RHSP) is a collaborative bio-medical research and service delivery organization improving the quality of life of communities in South-Central Uganda through research, curative services, and prevention strategies. We are recruiting 10 Qualitative Data Transcriptionists to support our Department of Social and Behavioral Sciences. The role involves transcribing verbatim audio recordings from research interviews into accurate written transcripts, delivered on time and handled with strict confidentiality. This is a hybrid position based at Kalisizo HQ or remote.

Job Responsibilities

• To receive, organize, and securely manage audio recordings and related research materials from the SBS department for transcription
• To accurately transcribe interviews recordings into written text according to established transcription guidelines, study protocols, and SOPs.
• To ensure timely completion and submission of transcripts to the Head of Department (HOD) or designated supervisor.
• To review and edit transcripts for completeness, accuracy, consistency, and clarity while maintaining the integrity of participants’ responses.
• To identify and appropriately label inaudible sections, unclear speech, local language expressions, and non-verbal cues as required by study procedures.
• To maintain regular communication with the HOD and research team regarding progress, challenges, and any issues affecting transcription quality or timelines.
• To bring to the attention of the HOD or supervisor any concerns arising from audio recordings, including poor sound quality, missing recordings, or incomplete interviews
• To participate in transcript quality assurance processes, including transcript verification, correction, and revision based​
• To ensure strict confidentiality and ethical handling of all research data, recordings, transcripts, and participant information.
• To participate in relevant training sessions for transcription and data management procedures.
• To comply with all organizational policies, research protocols, SOPs, and data protection requirements.
• To perform any other duties related to transcription and research support as may be deemed necessary by the immediate HOD from time to time.

Knowledge and Experience

• bachelor’s degree in social sciences, Social Work and Social Administration (SWSA), Development Studies, Education, Adult and Community Education, Humanities, Journalism and Languages.
• At least one (1) year of experience in transcription, of qualitative research data.
• Demonstrated experience in transcribing qualitative research interviews.
• Good computer knowledge and proficiency in Microsoft Office applications, particularly MS Word, as well as audio transcription software.
• Excellent listening, typing, editing, and proofreading skills with a high level of accuracy and attention to detail.
• Good written communication skills and ability to produce clear, accurate, and well-formatted transcripts.
• Fluency in written and spoken English.
• Fluency in Luganda and/or other local languages relevant to the study communities.
• Demonstrated ability to translate and transcribe qualitative data accurately into English.
• Knowledge of research ethics, confidentiality, and data protection requirements in handling research data.
• Ability to organize and manage multiple transcription assignments while meeting deadlines.
• Ability to work independently with minimal supervision and as part of a bigger research team.
• Strong interpersonal and communication skills.