JOB DETAILS:

C-CARE is hiring a Network & Security Engineer responsible for planning, implementing, and maintaining C-Care Uganda’s secure, high-performing network infrastructure. This role ensures business continuity by defending against threats, enforcing cybersecurity protocols, and optimizing connectivity across all C-Care Uganda facilities.

Main Duties/Responsibilities
Network Design & Implementation

• Design, configure, and maintain LAN/WAN networks, firewalls, VPNs, wireless access points, and routers/switches across sites.
• Implement network segmentation, VLANs, and secure remote access solutions.

Cybersecurity & Threat Management

• Monitor network activity and manage firewall rules, IDS/IPS systems, and security incident responses.
• Enforce Endpoint security, MFA, and secure access controls (LDAP, RADIUS, or AD).
• Conduct vulnerability assessments, patch management, and remediate security gaps.

Systems Monitoring & Optimization

• Utilize monitoring tools (e.g., PRTG, Forti Analyzer) to ensure optimal performance and uptime.
• Implement high availability (HA), backup connectivity, and fault tolerance solutions.

Compliance & Documentation

• Maintain and audit security policies to comply with data protection laws (e.g., HIPAA, GDPR).
• Document configurations, network topologies, and change controls.
• Participate in internal and external IT/security audits.

Support & Collaboration

• Provide L2/L3 support for escalated network and security issues.
• Work closely with application, helpdesk, and infrastructure teams on deployments and incident resolution.
• Participate in business continuity and disaster recovery planning.

Key Relationships
Internal Contacts and Purpose of Interaction

• IT Infrastructure Team: Coordinates implementation of secure systems.
• Helpdesk Team: Escalation and incident resolution.
• Clinical & Admin Teams: Ensures uninterrupted service delivery through secure access.
• Audit & Compliance Teams: Supports IT audit, risk, and compliance initiatives.

External Contacts and Purpose of Interaction

• Vendors & ISPs: Supports troubleshooting, renewals, and implementation of network/security solutions.
• OEM Support: Troubleshooting and warranty support for infrastructure assets.

Key Skills and Competencies
Qualifications

• Degree in Information Technology, Computer Science, or related field.
• Relevant certifications: Fortinet NSE 4+, CCNA/CCNP, CompTIA Security+, CEH, or equivalent.

Experience

• 3–5 years of experience in network and cybersecurity engineering.
• Experience with firewall management, IDS/IPS, VPNs, and enterprise Wi-Fi systems.
• Familiarity with healthcare IT and compliance standards is an advantage.

Knowledge & Technical Competencies

• Expertise in TCP/IP, VLANs, routing protocols (OSPF/BGP), DNS, DHCP, VPNs.
• Skilled in using Fortinet, Cisco, or equivalent platforms.
• Working knowledge of SIEM, NAC, MFA, and endpoint security tools.

Behavioral Competencies

• Proactive problem-solver and excellent communicator.
• High attention to detail and ability to work independently.
• Adaptable, with a strong focus on risk mitigation and operational continuity.