Hotel Manager

at EIL Job Connect
Location Kampala, Uganda
Date Posted August 16, 2025
Category Hospitality
Hotel / Restaurant
Management
Job Type Full-time
Currency UGX

Description

Job Summary

We are seeking for highly professional Hotel Manager who oversees the daily operations of a hotel, ensuring guests receive top-notch service and the staff is well-coordinated. This role blends leadership, customer service, financial management, and problem-solving to keep everything running smoothly from the reception desk to the housekeeping team.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Full Time

Job Description/Requirements

  • Oversee daily hotel operations across all departments, including front office, housekeeping, food & beverage, and maintenance.
  • Lead, motivate, and supervise staff to deliver excellent guest service.
  • Recruit, train, and manage hotel staff while promoting a positive work culture.
  • Ensure the hotel is maintained to the highest standards of cleanliness, safety, and presentation.
  • Monitor occupancy rates, manage budgets, and control operational costs.
  • Handle guest inquiries and complaints with professionalism and efficiency.
  • Ensure compliance with health, safety, licensing, and regulatory requirements.
  • Develop and implement marketing strategies to increase bookings and revenue.
  • Build and maintain strong relationships with guests, suppliers, and corporate clients.
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