Job Title:  Head of Fraud

Organisation: FairMoney

Duty Station: Kampala, Uganda

About Organisation:

FairMoney is building the leading mobile bank for emerging markets. We are unique thanks to our international exposure (with offices on 3 continents) and our impact-driven mission. We bring financial inclusion to underbanked people in emerging markets!

Job Summary: We are seeking an experienced and strategic Head of Fraud to lead the design, implementation, and oversight of the fraud risk management framework for our bank. This is a mission-critical role responsible for protecting customers, assets, and the integrity of our operations from financial crimes and fraud-related threats. The ideal candidate will be a forward-thinking leader with deep knowledge of digital fraud schemes, preventative technologies, regulatory expectations, and operational best practices.

Key Duties and Responsibilities:

• Lead the fraud prevention tools and processes within the company

• Lead a team of fraud analysts

• Lead and perform Fraud Risk Assessments

• Oversee fraud alert management, investigation, and resolution processes

• Ensure all Fairmoney products and markets are properly monitored against fraud risk

• Implement fraud rules and maintain them;

• Implement and maintain real-time transaction monitoring system,

• Drive product updates and developments that increase the security of our clients

• Lead the investigation of potential fraud cases;

• Partner with product and technology teams to design fraud-resilient systems and workflows.

• Escalate potential issues;

• Prepare and present the performance results of the team with the respective stakeholders.

• At least 3 years of experience in fraud risk management, preferably in fintech or digital banking environments.

• Excellent research and analytical skills;

• Leadership experience managing fraud teams and driving strategic initiatives.

• Experience with fraud detection systems, case management platforms (such as SEON, Sift, ThreatMetrix, Sardine, Zerofox or similar);

• Strong communication skills;

• Deep understanding of fraud typologies including identity fraud, account takeover, card fraud, and insider threats.

• You can think independently and take actions;

• Comfortable working in fast-paced, digital-first, high-growth environments.

• It will be helpful if you:

• Have certifications such as CFE (Certified Fraud Examiner), CAMS

• Have experience with using SQL

• Have experience both with consumer lending as banking (wallets, transfers, cards or any other means)

• Have experience within emerging markets