About Organisation:

Best Western Premier Garden Hotel Entebbe is the apex of deluxe hospitality and offers international comfort and standards combined with local charm. Conveniently located 7.2 kilometers from the next international airport (EBB) conveniently at the Victoria Mall in Entebbe, the BEST WESTERN PREMIER GARDEN HOTEL caters for the discerning traveler whether on business or leisure. Our services and facilities make us the perfect hospitality destination in Entebbe for FIT, group travelers, banqueting, functions and events.

Job Summary: We are hiring full-time, on-site role for a Front Office Supervisor at Best Western Premier Garden Hotel Entebbe located in Entebbe, Uganda. The Front Office Supervisor will oversee the daily operations of the front office, manage receptionist duties, handle customer interactions, and ensure the smooth coordination of reservations. The role involves maintaining high standards of customer service and effectively communicating with team members and clients.

Leading and supervising the team to enhance efficiency and performance is a core aspect of this position.

Qualifications, Skills and Experience:

• Proven Supervisory Skills to guide and motivate front office staff
• Proficiency in Receptionist Duties and handling operations related to front office functionality
• Strong Customer Service skills to provide exceptional experiences and handle client inquiries professionally
• Experience in managing Reservations and ensuring accuracy in scheduling
• Excellent Communication skills for effective interaction with clients and team members
• Strong organizational and leadership abilities to manage workflows and team dynamics
• Previous experience in a similar role is an advantage Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred

Apply via Email : admin@megha-industries.com / info@megha-industries.com