Operations Manager

at Pearl Chips
Location Mbale, Uganda
Date Posted April 21, 2026
Category Management
Operations
Job Type Contract
Currency UGX

Description

About Organisation:

Pearl Chips is the first Ugandan company that offers premium, pre-fried potato chips and wedges. We aim to supply Uganda and the region with high-quality, consistent potato products, saving time and costs for businesses while delivering a superior customer experience

Job Summary: Are you passionate about Managing teams, operations and technology? Pearl Chips is building a state-of-the-art food facility, and as Operations Manager you will run the heart of our production.

 

Key Duties and Responsibilities:

    • Run day-to-day operations of automated production lines, cold storage, and utilities.
    • Translate company targets into clear production plans and KPIs
    • Ensure safe, efficient, and reliable manufacturing in line with demand and customer orders.
    • Monitor performance data and drive actions to improve uptime, productivity, and waste.
    • Lead and develop supervisors, operators, and technicians; manage shifts and staffing.
    • Work with QHSE to secure product quality, food safety, and full regulatory compliance.
    • Coordinate with Maintenance to plan preventive maintenance and minimise downtime.
    • Collaborate with Supply Chain to secure materials and optimise usage, labour, and utilities.
    • Lead continuous improvement initiatives and standardise SOPs and best practices

 

Qualifications, Skills and Experience:

    • Preferred Operations/production management experience in food manufacturing or FMCG.
    • Demonstrated ability to manage a plant or production area against KPIs
    • Experience leading shift-based teams
    • Good understanding of food safety, quality systems, and HSE requirements.
    • Experience working closely with maintenance and supply chain
    • Proven problem-solving skills and familiarity with continuous improvement/lean concepts.
    • Strong communication and stakeholder management skills, including experience engaging with government and regulatory bodies.

 

Qualifications, Skills and Experience:

 

    • Bachelor’s degree in Engineering, Food Science, Operations Management, Industrial Management, or related field.
    • 5+ years of manufacturing/operations experience, including team leadership.
    • Experience in food processing or FMCG is a strong plus.
    • Strong data skills and comfort with production KPIs and basic digital tools.
    • Fluency in English; additional regional languages are a plus.

What’s great in the job?

  • Lead operations of a brand‑new, fully automated potato processing facility in a high‑growth segment.
  • Direct, measurable impact on productivity, quality, and customer satisfaction.
  • Opportunity to build and shape the factory culture, standards, and systems from early stages.
  • Work in a collaborative, hands‑on environment where your leadership and expertise are visible and valued.
  • Long‑term growth opportunities in a stable, essential industry (food production).
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