JOB DETAILS:

Expected Start Date: ASAP

About Faibanet:

Faibanet Uganda is a well-established provider of internet and connectivity services in Uganda.  With a robust infrastructure and a broad range of service offerings, the Faibanet has built a reputation for delivering fast and dependable internet connections to homes and businesses.  Faibanet is seeking a team of young, energetic and ambitious ladies and gentlemen to be part of  the commercial team.

Job Overview:

As a Fiber Direct Sales Agent, your role is to promote and sell Fiber-optic internet services to residential and business customers.

Key Responsibilities: 

Sales Performance and Reporting: 

• • Meet or exceed sales targets and quotas set by the company.
  • Track and report on sales activities, pipeline status, and progress towards goals to the sales  management team.
  • Analyze sales data, market trends, and competitor activities to identify opportunities and make  data-driven recommendations.

Lead Generation and Targets: 

• Identify and target potential residential customers within designated areas for FTTH services.
• Conduct market research and utilize various lead generation methods, including door-to-door  canvassing, referrals, and community events.
• Collaborate with marketing teams to leverage inbound leads and marketing campaigns for  lead generation.

Sales Presentations and Consultative Selling: 

• Conduct effective sales presentations and consultations to educate potential customers about  the benefits and advantages of FTTH services.
• Explain technical aspects of Fiber-optic internet and address customer questions or concerns.
• Understand customers' internet usage requirements and tailor solutions to meet their specific  needs.

Sales Cycle Management: 

• Collaborate with installation teams to ensure a smooth customer onboarding process and  timely service activation.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and  opportunities in CRM systems.

Relationship Building and Customer Service: 

• Cultivate strong relationships with customers by providing exceptional customer service,  addressing inquiries, and maintaining regular communication.
• Conduct follow-up activities to ensure customer satisfaction after service activation.
• Identify opportunities for upselling, such as additional services or higher-speed plans, to  existing customers.

Qualifications and Skills 

• Proven experience in direct sales, preferably in the telecommunications or internet service  provider industry.
• High school diploma or equivalent education required; a degree in business, marketing, or a  related field is a plus.
• Excellent communication and interpersonal skills to effectively engage and build rapport with  potential customers.
• Strong negotiation and persuasion abilities to close sales deals and overcome objections.
• Results-driven mindset with a track record of meeting and exceeding sales targets. • Self-motivated and proactive with the ability to work independently and prioritize tasks  effectively.
• Proficiency in using CRM software and other sales tools for lead management and reporting.
• Familiarity with fiber-optic internet services and technology, including knowledge of its  benefits and advantages.
• Knowledge of the local market and understanding of customer preferences and  demographics.
• Strong problem-solving skills and the ability to understand customer requirements and  provide tailored solutions.

Interested candidates are encouraged to click this link to apply. We are reviewing applications on a rolling basis.