JOB DETAILS:

About In-line print services

In-line Print Services is committed to being the best design and print service provider in the printing industry. Our mission is to deliver cost-effective design and print solutions without compromising on quality while adhering to internationally accepted standards. We value guaranteed deliverability, quality assurance, innovation, and creativity, and pride ourselves on our dedicated project teams. Our culture is innovative, results-oriented, and competitive. For more information, visit us at www.inlineprint.co.ug.

Role Overview

We are seeking a motivated and results-driven Debt Collector to join our team in Kitintale. This full-time on-site position reports to the Finance Manager. The Debt Collector will play a crucial role in managing overdue accounts, reaching out to customers, and ensuring timely payments. We are looking for someone who is team-oriented, a strategic thinker, and possesses a strong problem-solving focus.

Position Details

• Employment Type: Full-time
• Location: Kitintale
• Reporting Structure: Reports to Finance Manager
• Start Date: As soon as possible

Key Responsibilities

1. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

2. Record information about the financial status of customers and status of collection efforts.

3. Locate and monitor overdue accounts using computers and a variety of automated systems.

4. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks.

5. Confer with customers to determine reasons for overdue payments and review the terms of sales or service contracts.

Requirements
Essential Qualifications

• Education: Bachelor's degree in finance and other related fields
• Experience: 2-3 years in a similar role
• Skills: Strong speaking, social perceptiveness, persuasion, monitoring, and time management skills.
• Knowledge: Proficiency in customer and personal service, mathematics, economics and accounting, administration, and management.
• Language Proficiency: Fluent in English and Luganda
• Technology Knowledge: Experience with CRM software, document management software, and spreadsheet software.

Preferred Qualifications

• Preferred Duties: Notify credit departments, order merchandise repossession, sort and file correspondence.
• Preferred Skills: Active listening, reading comprehension, service orientation.
• Preferred Knowledge Areas: Law and Government, Administration.

Why come to In-line print services

Join us and experience a vibrant workplace that values teamwork and achievement. We offer a supportive environment with opportunities for growth and professional development.

To apply, please submit the following materials:

- CV / Resume

- Cover letter / Letter of interest

- Copy of certificates

- Copy of degrees

- References