About Us

We are Zembo, the start-up paving the way to the e-mobility revolution in Africa. Zembo sells electric motorcycle taxis and offers a battery swap service via a network of stations. After six years of operation, Zembo is the most experienced African provider of electric motorcycles and battery swaps on the continent. We are scaling up in Uganda, providing an affordable and environmentally responsible mobility solution.

About the role

The Credit Officer will be responsible for managing our credit portfolio, overseeing collections, maintaining accurate records, and ensuring our CRM is always up to date. You will also collaborate with colleagues on client relations and customer success, helping to foster strong and lasting relationships with our clients.

Key Responsibilities:

• Portfolio Management & Collections
• Records Tracking & CRM Management
• Client Relations & Customer Success
• Team Collaboration

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2-4 years of experience in credit management, collections, or related roles.
• Strong understanding of credit risk assessment, financial analysis, and debt recovery processes.
• Proficiency in CRM systems and financial tracking tools.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work independently while mentoring and collaborating with the team.
• Strong organizational skills and attention to detail.