JOB DESCRIPTION

Our fintech company in Najjera ,Uganda is urgently recruiting for the position of debt collectors (5 positions).

Deadline: Open

Responsibilities

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
• Maintain debtor’s book to ensure that the debt status is accurate and latest.
• Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
• Offer exceptional services to customers in prompt and accurate manner..
• Review collection queue to perform collection activities accordingly.
• Adhere to customer policies and procedures.
• Close a specific number of collection accounts each month to meet assigned target.
• Contact debtors and implement repayment schedules and terms.
• Maintain security and confidentiality of company and customer information.

Qualification.

• Must have good verbal and written communication skills.
• Must have an assertive but have tactful approach.
• Must be able to stay calm under pressure and work to meet deadlines.
• Must have strong negotiation skills and the ability to explain financial matters firmly and clearly.