Industry: Business Consultancy (Marketing, Recruitment & Human Capital Development)

Location: Ntinda

Key Responsibilities:

• Serve as the first point of contact for client communication, inquiries, and updates regarding recruitment progress.
• Coordinate and schedule client meetings, candidate interviews, and internal recruitment timelines.
• Maintain up-to-date client files, contracts, and correspondence records both digitally and in hard copy.
• Prepare and share recruitment progress reports, interview schedules, and service updates with clients.
• Provide administrative support to the recruitment team, including formatting CVs, preparing briefs, and handling onboarding paperwork.
• Follow up with clients post-placement to gather feedback and ensure satisfaction.
• Assist in drafting proposals, invoices, and follow-up emails related to client services.
• Support the overall client experience by ensuring timely responses and consistent documentation.

Requirements:

• Bachelor’s degree in Business Administration, HR, Communications, or a related field.
• At least 1 year of experience in a client-facing or administrative role.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking ability.
• Proficiency in Microsoft Office.
• A professional, service-oriented attitude with attention to detail.