Job Description

Key Responsibilities
1. Translation & Interpretation
Provide accurate translation of business documents, contracts, policies, and training manuals (Chinese <-> English).

Act as the lead interpreter for management during high-level meetings, site visits, and negotiations with suppliers or government officials.

Localize company SOPs (Standard Operating Procedures) to ensure clarity for local staff.

2. Operations Management
Team Leadership:​ Manage, train, and mentor local teams (e.g., Baristas, Logistics Staff). Handle recruitment, scheduling, and performance reviews.

Operational Excellence:​ Oversee daily store/project operations, ensuring compliance with quality standards, service levels, and hygiene regulations.

Financial & Inventory Control:​ Assist in budget planning, cost control, and inventory management.

Ensure the branch operates within budget.

Stakeholder Liaison:​ Facilitate smooth communication between Chinese expatriate managers and local employees to foster a positive working culture.

Qualifications & Requirements
Language Proficiency:​ Native/Fluent English​ and Fluent Mandarin Chinese​ (HSK Level 5 or above is highly preferred).
Must be able to read/write complex business documents in both languages.
Education:​ Bachelor’s Degree in Business Administration, Linguistics, International Trade, or a related field.
Experience: Minimum 3 years of experience in a managerial role.
Experience in the Food & Beverage (F&B), Retail, or Logistics sectors is a plus.
Prior experience working with Chinese companies is a distinct advantage.
Skills:​ Strong leadership, cross-cultural communication skills, proficiency in MS Office, and the ability to work under pressure.