JOB DETAILS:

Psalms Food Industries Limited is hiring a dynamic Chief Operations Officer to lead our Operations strategy and drive growth for our brand and product portfolio and operations.

Reports to: Executive Director

As the Chief Operations Officer – you will manage:

1. 1. Operational Strategy: Contribute to company strategic planning, implement operational strategies.
   2. Policy Development: Advise on operational efficiency, lead initiatives for efficiency.
   3. Digital Transformation & Process Optimization: Drive corrective actions, enhance productivity.
   4. Quality Control, Supply Chain, Compliance and, Ensuring standards and regulations adherence
   5. Performance Management.
   6. Risk Management, Budgeting: Manage performance, risks, and budget.
   7. use data-driven insights to make informed decisions.
   8. Track and report on KPls to measure Organizational success.
   9. To Coordinate effectively with all functions (Finance, People & Culture, Sales & Marketing, IT, Procurement, Manufacturing and Operations) to achieve business goals.

Key Performance Indicators (KPls):

• Develop and implement operational strategies efficiently.
• Revenue Growth
• Market Share expansion
• Customer Acquisition Cost (CAC)
• Ensure adherence to regulations and standards.
• Lead and manage teams effectively.
• Implement plans aligned with company strategy
• Customer Retention Rate
• Implement digital solutions for efficiency.
• Manage operational budgets effectively.

Technical Competences

• Proven experience as a COO or similar role. with a track record of success in operational management.
• Strong analytical, organizational, and creative thinking skills
• Excellent communication, interpersonal and customer service skills
• Knowledge of Data analysis and report writing.
• Strong leadership skills, with the ability to motivate and inspire teams to achieve business objective.
• The ability drive adherence to company policy and procedures.

Behavioral Competences

• • Versatile and good team player
  • Strategic thinker
  • High integrity
  • Result oriented
  • Creative and innovative thinking
  • Emotional Intelligence
  • Advanced process management skills
  • Quick decision making and judgement
  • Flexible and highly receptive to change
  • The ability to work under pressure and minimum supervision.

Qualifications:

• Masters in food Science and Technology or Food Engineering, Industrial Engineering or Business Administration or Supply Chain Management
• 10+ years of manufacturing environment, with 5+ years in FMCG/food industry leadership.
• Certification in Project management any related field is an added advantage.
• Strong analytical, leadership, and communication skills
• Proficiency in CRM, Google Analytics, and social media tools.