Cashiers
| Location | Kampala, Uganda |
| Date Posted | July 14, 2025 |
| Category | Cashier Hospitality Hotel / Restaurant |
| Job Type | Full-time |
| Currency | UGX |
Description
Job Summary
The main function of a Cashier is to handle bill settlement at the outlet by handling the transactions in Cash, Mobile Money, Credit Card and Room charge. Provide prompt service in a delightful and attentive manner, ensuring that client receives correct bill and that the till balances at the end of the shift.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Duties and Responsibilities
Revenue Growth
o Drive an enhanced guest experience, ensure compliance with operational procedures, accuracy of financial transactions, all points of sales, and maximize hotel revenues by focusing on food & beverage revenue streams.
o Work with the F&B Manager to develop programs to increase F&B revenue. o Participate in initiatives to upsell and promote outlets.
o Foster a culture of cross-selling within the team.
Financial Management / Budget/ Costs and Assets
o Operate within the annual budget guidelines and maintain tight control of such. o Maintain the necessary stock of supplies in all outlets and control expenses.
Structure, Systems, Procedures, and Reports
o Ensure compliance with all standard manuals, policies, and procedures within the hotel, ensuring continuous improvement to exceed guest expectations.
o Monitor quality of guest service and ensure a positive experience for the guests in the hotel. o Provide required reports in a timely manner.
Cashiering Operations
o Ensure bills are accurate by verifying the orders posted in the POS system against the physical table, settle and print them on request of waiters
o Continuously take a physical record of the number of pax in the restaurant during the shift and reconcile with covers posted to the system.
o Know the daily/ weekly specials and offers
o Ensure all payments are classified in accordance with hotel procedure
o Process credit card, cheque, and cash payments in accordance with to correct procedure and handle foreign currency exchange following the laid down procedure
o Ensure all bills put on a room charge are handed in to Reception and signed for
o Ensure all money in custody is safe and secure
o Ensure safe custody of the Restaurant’s house bank (float) and ensure the amount is intact.
o Ensure the till balances.
o Prepare end-of-shift report and reconcile physical cash against cash as per of end-of-shift report printed from the POS
o Ensure that all bills are closed before the end of the shift, and if guests are going beyond your shift, the open bills must be handed to the next shift cashier in writing, and the receiving cashier to counter-sign.