Job Title:   Cashier (Fresher Jobs)

Organisation: EBC

Duty Station: Kampala, Uganda

About the Company:

“EBC” is the umbrella brand under which a consortium of dedicated in-house, virtual, associate Professionals & independent identical firms, with both local & International Experience come together to provide end to end Quality Advisory, Consulting & Outsourcing Services.

Job Summary:  The cashier is responsible for handling financial transactions, provide customer service and ensuring the accurate Record-keeping of sales and payments in the organization.

Key Duties and Responsibilities:

Order Processing:

• Greet customers and assist them with locating their orders in the system.
• Verify order details on the screen, including products, quantities, prices, and delivery options.
• Confirm order accuracy and proceed with payment processing.
• Electronically tag orders for fulfilment by the inventory team.
• Communicate estimated delivery times to customers.

Payment Processing:

• Be familiar with all accepted payment methods (debit cards, mobile money, cash, cheques).
• Guide customers through cashless payment processes (cards, mobile money) and ensure compliance to SOPs and regulations.
• Handle cash transactions accurately and securely, following cash control procedures.
• Process credit sales where payment is received on delivery.
• Tag payments and issue receipts for all transactions.

Customer Service:

• Maintain a positive and professional demeanor with customers.
• Actively listen to customer inquiries and address them promptly and accurately.
• Handle customer concerns empathetically and strive to find solutions.
• Provide clear information about orders, delivery timelines, and payment methods.
• Maintain assigned cash registers in a clean and orderly conditions.
• Reconcile daily mobile money transactions.
• Perform end-of-day procedures, including reviewing reports and submitting cash to the administrator.
• Participate in training sessions to update product knowledge, payment procedures, and company policies.
• Share best practices and contribute to a positive team culture.

• Minimum of bachelor’s degree in accounting, Commerce, Business Administration, Business Computing or related field.
• One to two (1-2) years of relevant working experience as a Cashier or teller.

Specific Skills

• Strong computer literacy and experience with point-of-sale systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in English and Luganda, an additional language is a plus.
• Strong attention to detail and accuracy.
• Cashier experience preferred.

Interested candidates can send their resumes to cv@welcometoebc.com mentioning “Job Title” in the subject line.