Job Overview

Our client is looking for a reliable, detail-oriented Amazon Marketplace Account Maintenance Specialist to manage the daily health, listing accuracy, and backend upkeep of their global Amazon storefronts. This is a mid-level role focused on execution and maintenance. You will be responsible for processing routine reports, keeping product listings clean and organized, resolving common listing suppressions, and ensuring inventory data is perfectly up to date. The ideal candidate is systematic, quick to spot catalog errors, and experienced in navigating Amazon’s backend to keep products active and visible.

Client Overview

You will partner with a design-driven global lifestyle brand based in Vancouver, Canada, dedicated to creating timeless utility products for the modern traveler. Founded on the belief that "better journeys" start with thoughtful design, this company has evolved from a small family-rooted idea into a worldwide leader in travel gear and accessories. The team you will be supporting is a community of explorers and risk-takers who value nostalgia, innovation, and creative freedom. Known for reimagining classic silhouettes and engineering the next generation of travel essentials, they inspire people to "put themselves out there." If you are passionate about blending premium aesthetics with real-world functionality and thrive in a fast-paced environment, this is the perfect role to showcase your skills on a global stage.

Schedule

• Monday - Friday, 9:00 AM - 5:00 PM Vancouver, BC time (40 hours per week)

Responsibilities

• Listing Health Monitoring: Audit and take action on daily CRAI reports; resolve standard search, compliance, and return-rate-related listing suppressions.
• Catalog Maintenance: Create and clean up variation listings (parent-child variations) and fix routine listing errors as they arise.
• Content Updates: Swap out and optimize product images, A+ content, and video assets across various SKUs as directed by the team.
• Data Auditing: Review and apply AI-generated Product Detail Page (PDP) recommendations and Item Data Quality (IDQ) suggestions.
• Inventory & Pricing Support: Update product availability status weekly after Purchase Orders (POs) are processed, and respond to list price audit requests.
• Seasonal Catalog Rollout: Support the team by listing all new product SKUs for upcoming seasons across all active marketplaces.
• Inventory Tracking: Check for unlisted SKUs in the internal tracking system (Site 23) and ensure they are listed on 1P/3P channels as needed.

Requirements

• Experience: 1–3 years of direct experience handling Amazon account maintenance or e-commerce catalog operations.
• Platform Skills: Solid working knowledge of Amazon Seller Central and/or Vendor Central.
• Troubleshooting Ability: Experience dealing with basic Amazon listing suppressions, broken variations, and handling Seller/Vendor Support tickets.
• Attention to Detail: Exceptional precision when working with SKU data, tracking sheets, and product imagery uploads.
• Technical Skills: Proficient with Google Sheets or Microsoft Excel for managing inventory data and cross-referencing SKU lists.
• Communication: Good written and verbal English communication skills for reporting account updates to the team.

Remote Work & Operational Expectations

• Setup: A dedicated home office space with a reliable, high-speed internet connection.
• Reliability: Consistent availability during the client’s preferred business hours for check-ins.
• Work Style: Able to follow operational checklists closely and handle repetitive auditing tasks with high accuracy.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations