Receptionist (Front Office)
| Location | Kampala, Uganda |
| Date Posted | May 6, 2026 |
| Category | Customer Service Hospitality Hotel / Restaurant |
| Job Type | Full-time |
| Currency | UGX |
Description
JOB DETAILS:
The Mist Hotel
Receptionist (Front Office)
Reports to: Front Office Supervisor / Manager
Education & Qualifications
Diploma or Degree in Hotel Management, Tourism, Business Administration, or related field.
Certification in front office operations is an added advantage.
Experience
1–2 years experience in a hotel front office role.
Experience using PMS systems (e.g.,Karibu, Opera, IDS, Ezee Adsolute) preferred.
Key Skills
Excellent communication and interpersonal skills.
Strong customer service orientation.
Computer literacy (MS Office, booking systems).
Problem-solving and multitasking ability.
Key Responsibilities
Guest check-in and check-out .
Handling reservations and inquiries.
Managing guest complaints professionally.
Cash handling and billing.
Coordinating with housekeeping and other departments.