About Organisation:

The Uganda Registration Services Bureau (URSB) is established as a Statutory Body under the Uganda Registration Services Bureau Act Cap. 210. The Bureau is a key player in Commercial, Civil and Intellectual Property Rights Registration that facilitate private sector development and vital statistics for national planning.

Job Summary: To implement and maintain quality systems, conduct audits, and investigate complaints for improved efficiency of URSB services.

Key Duties and Responsibilities:

• Supporting coordination with user departments in the development, review, and maintenance of the ISO 9001:2015-aligned Quality Management System (QMS) at URSB to ensure compliance with standard requirements.
• Identifying areas for improvement in quality processes and proposing appropriate solutions.
• Monitoring and analysing data to identify trends and opportunities for continuous improvement.
• Documenting quality issues and non-conformances, and recommending appropriate corrective actions.
• Liaising with relevant departments to facilitate the implementation of corrective and preventive actions.
• Providing support in the development and delivery of quality-related training programmes for employees.
• Evaluating URSB services to ensure adherence to established quality standards.
• Implementing and managing quality control processes.

Qualifications, Skills and Experience:

• A Bachelor’s degree in Information Technology, Computer Science, Engineering, Process Improvement, Business Administration, or any other relevant field related to Quality Assurance.
• Any professional qualification training
• Work Experience
• At least three (3) years Working Experience in quality assurance at the level of Quality Assurance Officer in government or equivalent level in a reputable private institution.
• Key Competences
• Technical
• Problem solving skills and decision making
• Policy Management
• Good communication
• Planning, Organizing and Coordinating
• Information Technology
• Behavioral
• Teamwork
• Interpersonal skills
• Attention to detail
• Innovativeness
• Ethics and integrity

All suitably qualified and Interested applicants should apply online at the link below.

Click Here

Deadline: 30th April 2026

NB: Only shortlisted candidates will be contacted.