Summary

Sales Executive - Retail Sales is responsible for building strong customer relationships, understanding needs, and offering suitable products and services that drive sales and loyalty.

Tasks

• Identify potential customers via referrals and recommendations.
• Enter relevant information into CRM for retention/business development.
• Sell standard products/services; supervise a team of sales advisors.
• Respond to escalations and provide approvals as required.
• Record and process custom customer orders.

Education

Bachelor's degree in Business, Marketing, or a related field is preferred; strong sales experience is an asset.

Experience

3 to 5 years of experience in a similar role, with proven ability to work independently.

Skill

• Customer Relationship Building
• Sales Negotiation & Closing
• Product Knowledge & Presentation
• Pipeline & Opportunity Management
• Customer Focus

Competencies

• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.