Organization: Ximing Group of Companies

Duty Station: Kampala, Uganda

Key Responsibilities

• Strong troubleshooting and technical support skills.
• Network and systems administration expertise.
• Cybersecurity awareness and risk management knowi-
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.

1. Systems & Network Administration

• Install, configure, and maintain computer hardware. software, networks, printers, and IT equipment.
• Monitor system performance, security, and availability.
• Manage servers, backups, and data recovery processes.
• Maintain LAN/WAN infrastructure, internet connectivity. and VPN access.

2. User Support & Helpdesk

Provide technical support to staff on hardware, software, and network issues.

• Troubleshoot system failures and resolve IT-related problems promptly.
• Set up user accounts, permissions, and email access.
• Train staff on IT systems, policies, and best practices.

3. IT Security & Compliance

• Implement IT security policies, antivirus, firewalls, and access controls.
• Monitor system vulnerabilities and ensure timely updates/patching.
• Safeguard organizational data through backup and disaster recovery plans.
• Ensure compliance with IT policies and regulatory requirements.

4. Infrastructure Maintenance

Maintain IT inventory and asset register.

• Coordinate equipment servicing, upgrades, and
  replacements.
• Ensure uninterrupted operation of IT infrastructure.

5. Documentation & Reporting

• Maintain system documentation, user manuals, and IT procedures.
• Generate periodic IT performance and incident reports.
• Support audits relating to IT systems and security.

6. Vendor & Project Support

• Liaise with IT vendors, service providers, and consult-ants.
• Support IT projects, system upgrades, and implemen-tations.

Experience & Qualifications

• Bachelor’s Degree in Information Technology.
  Computer Science, or related field
• Professional certifications (eg. Microsoft, Cisco, CompTIA, ITIL) are an added advantage.
• Minimum 2-3 years’ experience in IT administration or similar role.

Interested Applicants should share their most updated Curriculum Vitae

to fm@ximingfinance.com