Web Server Administrator

at SMAT Marketing Limited
Location Kampala, Uganda
Date Posted June 27, 2025
Category Administration
IT / Information Technology
Management
Web Design & Development
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

We are seeking a reliable and experienced Web Server Administrator to help us manage our web hosting servers and provide ongoing technical support as needed. This is a freelance, retainer-based engagement ideal for someone with strong experience in web hosting environments (especially cPanel/WHM) and a proactive support approach.

Key Responsibilities:

  • Set up and configure our web hosting reseller environment (e.g., WHM/cPanel).
  • Create and manage client hosting accounts, including domain and DNS configuration.
  • Provide on-demand support for common hosting issues (SSL, email, file access, performance, etc.).
  • Ensure server security, uptime, and regular backups.
  • Support with SSL installations, site migrations, and email configuration.
  • Troubleshoot and resolve hosting-related tickets in a timely manner.
  • Offer periodic recommendations for performance or structure improvements.

    Requirements:

    • Strong experience with cPanel/WHM and general web hosting environments.
    • Solid understanding of DNS, SSL certificates, FTP/SFTP, domain setups, and email configurations.
    • Ability to work independently and communicate clearly.
    • Reliable response time within agreed hours.
    • Experience with reseller hosting platforms is a plus.
    • Engagement Terms:

      • Paid monthly on retainer.
      • Additional tasks billable at a pre-agreed per-project rates.
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