Web Server Administrator
Location | Kampala, Uganda |
Date Posted | June 26, 2025 |
Category | Administration IT / Information Technology Management Web Design & Development |
Job Type | Full-time |
Currency | UGX |
Description

JOB DETAILS:
We are seeking a reliable and experienced Web Server Administrator to help us manage our web hosting servers and provide ongoing technical support as needed. This is a freelance, retainer-based engagement ideal for someone with strong experience in web hosting environments (especially cPanel/WHM) and a proactive support approach.
Key Responsibilities:
- Set up and configure our web hosting reseller environment (e.g., WHM/cPanel).
- Create and manage client hosting accounts, including domain and DNS configuration.
- Provide on-demand support for common hosting issues (SSL, email, file access, performance, etc.).
- Ensure server security, uptime, and regular backups.
- Support with SSL installations, site migrations, and email configuration.
- Troubleshoot and resolve hosting-related tickets in a timely manner.
- Offer periodic recommendations for performance or structure improvements.
Requirements:
- Strong experience with cPanel/WHM and general web hosting environments.
- Solid understanding of DNS, SSL certificates, FTP/SFTP, domain setups, and email configurations.
- Ability to work independently and communicate clearly.
- Reliable response time within agreed hours.
- Experience with reseller hosting platforms is a plus.
Engagement Terms:
- Paid monthly on retainer.
- Additional tasks billable at a pre-agreed per-project rates.
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