Waiter/ Waitress
Location | Kampala, Uganda |
Date Posted | May 6, 2025 |
Category | Hospitality Hotel / Restaurant |
Job Type | Full-time |
Currency | UGX |
Description
JOB DETAILS:
We are looking for a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction.Your ultimate goal should be to provide an exceptional guest experience.
Waiter or Waitress Job duties and responsibilities:
1)Provide excellent customer services
2)Always strive towards best customer satisfaction
3)Greet customers and present menus
Make suggestions based on their preferences
4)Take and serve food/drinks orders
Up-sell when appropriate
5)Arrange table settings
Keep tables clean and tidy at all times
6)Check products for quality
7)Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
8)Adhere to all relevant health department rules/regulations and all customer service guidelines.
Qualifications
1)1 year of experience as a waiter or waitress
2)Experience with developing a constructive working and interpersonal relationships with colleagues and customers
3)2 years of experience with a cash register and any ordering information system
4)Critical thinker and problem-solving skills
5)Team player
6)Good time-management skills
7)Great interpersonal and communication skills
8)Active listening
9)Good physical condition
10)Customer-centric
11)High school diploma; food safety training will be considered a plus.