JOB DETAILS:
Mission
Assume all the tasks related to the management of the inflight unit (monitoring of operations, financial management, customer relations, team animation) and more particularly
• Guarantee the level of quality of the services Newrest provides to its customers and ensure the respect of Newrest's commitments to its customers.
• Optimize Financial goals.
• Implement the group's strategy to achieve turnover growth in line with development of set objectives.
• Steer the continuous improvement process of the unit.

• Identify activities with no added value that must be eliminated, carry out audits on work methods and procedure, detect problems, outline the most problematic, and encourage the implementation of corrective actions.

• Ensure the quality of relationships with all authorities, service providers, internal and external contacts of the unit.
• Ensure that production, organization, verification of figures and forecasts, run smoothly

• Be responsible for the maintenance and cleanliness of the unit and ensure all repairs are effectively and efficiently carried out.
• Optimize human resources management and maintain productivity ratios in line with group standards.
• Maintain a good social climate and ensure to respect the agreements as well as the regulations in force.

• Ensure the good image of the company (outfit, condition of trucks, buildings, etc.)

• Ensure the application of the group procedures and standards (sales, operations, finance, purchase, QHSE.
• Proactive nature, forward looking and planning individual.
• Ability to delegate, recognise and reward staff.
• The ability to work calmly under pressure
• Excellent communication, team work and customer service skills.
• Good literacy skills, verbal written and spoken.( English)
• Operational awareness, understand of HACCP, requirement and any other vehicle requirements as specified by your manager.
• Strong interpersonal skills and the ability to interact effectively with multiple departments and customers.

QUALIFICATIONS : An operational profile with ;-
• Minimum 5 years’ experience in catering or Airline catering Business (desirable)
• A master’s degree in catering hospitality industry.
• Highly driven with a proven track record of improvements in operational effectiveness.
• Proven skills in: Finance, Cost Management, staff management, quality standard management.
• Commercial awareness
• Charisma and leadership leading local teams
• Hands on personality
• English fluent,
• Excellent computers skills (Office Suite)
• Demonstration of strong but calm approach to management of staff in all areas.
• Act in a Democratic Management style, taking on board others' ideas and working to the end goal / target.