Travel Information And Reservation Officer
| Location | Kampala, Uganda |
| Date Posted | April 28, 2025 |
| Category | Hospitality Tourism |
| Job Type | Full-time |
| Currency | UGX |
Description
Skills Required
Microsoft excel MS Office
Job Summary
AOE Tours and Travels Ltd. is seeking a skilled Travel Information/Reservation Officer to join our team. In this role, you will assist clients with travel inquiries and bookings, provide detailed information on destinations and packages, and manage reservations effectively.
- Minimum Qualification : Bachelors
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Key Responsibilities:
- Assist clients with travel inquiries and bookings
- Provide detailed information on destinations, packages, and services
- Manage reservations and handle customer requests efficiently
- Collaborate with team members to ensure a seamless customer experience
- Stay updated on travel trends and company offerings
Qualifications:
- 2 to 3 years’ experience.
- Travel and Tourism certification (IATA Qualification)
- High school diploma or equivalent (required)
- Bachelor’s degree in Hospitality, Tourism, Business, or related field (preferred)
Competencies and Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Problem-solving skills with a customer-centric approach
- Ability to work under pressure and manage multiple tasks
- Proficiency in reservation systems and MS Office
- Familiarity with travel software (e.g., Amadeus, Sabre) is a plus
- A love for travel and helping others plan their dream trips!
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