Duty Station: Kabale, Kiruhura, Fort Portal, Kyenjojo, Soroti, Tororo, Moyo, Gulu, Lira, Mityana, Арас, Uganda

Reports to: Regional Quickteller Managers

About US:

Interswitch is a leading African integrated payments and digital commerce platform company headquartered in  Lagos. Founded in 2002 in Nigeria, as a transaction switching and processing company with national focus, Interswitch progressively evolved to incorporate consumer financial services with the successive launches of Quickteller, a retail payments ecosystem linking merchants and billers with consumers, as well as Verve, a homegrown, EMV-certified payments card scheme.

Job Summary:  The Trade Development Representative (Quickteller) will manage and enhance the performance of all Quickteller retail channels and agents within a specified territory, overseeing all operational aspects to ensure efficient acquisition, retention, and growth of Quickteller retail channels.

Key Duties and Responsibilities:

• Develop and implement strategies to acquire, retain, and grow retail channels in the territory.
• Provide training and ongoing support to agents to ensure they are equipped to perform their roles effectively.
• Manage fraud detection and prevention strategies to protect the integrity of retail channels and transactions.
• Implement branding initiatives to enhance the visibility and reputation of agents within the territory.
• Ensure agents comply with regulatory requirements and company policies.
• Monitor and supervise agents to ensure they are meeting performance targets and delivering high-quality service.
• Manage and update the agent database to ensure accurate and up-to-date information.
• Coordinate merchandising activities to promote products and services effectively.
• Monitor and supervise the distribution team to ensure efficient and effective operations.
• Manage liquidity in the territory to support the financial needs of agents and customers.
• Ensure brand equity is maintained in the market of deployment through consistent messaging and customer experience.
• Promote financial inclusivity and digital distribution strategies to expand access to financial services.
• Prepare and present reports to the Regional Business Managers on the performance of retail channels and agents.

Qualifications, Skills and Experience:

• The applicant must hold a Degree in business administration, Economics or equivalent
• One year experience in a similar role, preferably in the sales or financial services industry.
• Computer Literacy i.e. proficiency in MS Excel, Word & PowerPoint

Competences.

• Sales & Business Acumen
• Oral and Written communication skills
• Ability to prioritize
• Interpersonal skills
• Analytical Skills
• Integrity
• Problem-solving
• Teamwork and collaboration

All candidates should send their applications with updated CVs via Email to: hr.ug@interswitchgroup.com