Tour Guide
Location | Kampala, Uganda |
Date Posted | September 17, 2024 |
Category |
Management
Tourism |
Job Type |
Full-time
|
Currency | UGX |
Description
About the Company:
Founded in 2019, Bush Expeditions has exceeded expectations and has continued to raise standards in the travel and hospitality industry distinguishing itself as a leader in the sector owing to a firm unshakable principled foundation upon which it is built.
Job Summary: We are seeking an enthusiastic, knowledgeable, and personable Tour Guide to provide engaging and informative tours. The ideal candidate will have a passion for travel, deep knowledge of the local area, and excellent storytelling skills to create memorable experiences for our guests. As a Tour Guide, you will be responsible for leading groups of tourists through historical, cultural, and natural attractions while ensuring their safety and enjoyment.
Key Duties and Responsibilities:
- Lead and conduct guided tours, providing guests with informative and engaging insights into the destination’s history, culture, and landmarks.
- Ensure the safety and comfort of all guests during the tour, adhering to safety protocols and guidelines.
- Answer questions and offer recommendations about the local area, including restaurants, attractions, and activities.
- Research and stay updated on local history, current events, and points of interest to provide accurate and relevant information.
- Customize tour content and routes based on group preferences, needs, or special interests.
- Handle group logistics such as ticket purchases, reservations, and managing time effectively.
- Address guest concerns or issues during the tour to ensure customer satisfaction.
- Maintain a professional, friendly demeanor, and represent the company in a positive manner.
Qualifications, Skills and Experience:
- Previous experience as a tour guide or in a related customer service role is preferred.
- In-depth knowledge of the local area, including historical and cultural insights.
- Excellent verbal communication and storytelling skills.
- Fluency in English, additional languages are a plus
- Ability to engage and interact with diverse groups of people.
- Comfortable walking long distances and being outdoors for extended periods.
- Punctual, organized, and detail-oriented.
- Ability to handle unexpected situations with calm and professionalism.
Education and Certifications
- High school diploma or equivalent (a degree in tourism, history, or a related field is a plus).
- Tour guide certification or license (if applicable in the region).
Additional Skills
- Strong problem-solving abilities.
- Passion for travel, culture, and history.
- First aid certification is a plus.
Applying Instructions
Interested candidates should submit their resume and a brief cover letter to liliannagawa@gmail.com and smazzi020@gmail.com explaining why you are a great fit for this role.