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Tour Guide

at Bush Expeditions
Location Kampala, Uganda
Date Posted September 17, 2024
Category Management
Tourism
Job Type Full-time
Currency UGX

Description

About the Company:

Founded in 2019, Bush Expeditions has exceeded expectations and has continued to raise standards in the travel and hospitality industry distinguishing itself as a leader in the sector owing to a firm unshakable principled foundation upon which it is built.

 

Job Summary:   We are seeking an enthusiastic, knowledgeable, and personable Tour Guide to provide engaging and informative tours. The ideal candidate will have a passion for travel, deep knowledge of the local area, and excellent storytelling skills to create memorable experiences for our guests. As a Tour Guide, you will be responsible for leading groups of tourists through historical, cultural, and natural attractions while ensuring their safety and enjoyment.

 

Key Duties and Responsibilities:

  • Lead and conduct guided tours, providing guests with informative and engaging insights into the destination’s history, culture, and landmarks.
  • Ensure the safety and comfort of all guests during the tour, adhering to safety protocols and guidelines.
  • Answer questions and offer recommendations about the local area, including restaurants, attractions, and activities.
  • Research and stay updated on local history, current events, and points of interest to provide accurate and relevant information.
  • Customize tour content and routes based on group preferences, needs, or special interests.
  • Handle group logistics such as ticket purchases, reservations, and managing time effectively.
  • Address guest concerns or issues during the tour to ensure customer satisfaction.
  • Maintain a professional, friendly demeanor, and represent the company in a positive manner.

 

Qualifications, Skills and Experience:

  • Previous experience as a tour guide or in a related customer service role is preferred.
  • In-depth knowledge of the local area, including historical and cultural insights.
  • Excellent verbal communication and storytelling skills.
  • Fluency in English, additional languages are a plus
  • Ability to engage and interact with diverse groups of people.
  • Comfortable walking long distances and being outdoors for extended periods.
  • Punctual, organized, and detail-oriented.
  • Ability to handle unexpected situations with calm and professionalism.

 Education and Certifications

  • High school diploma or equivalent (a degree in tourism, history, or a related field is a plus).
  • Tour guide certification or license (if applicable in the region).

Additional Skills

  • Strong problem-solving abilities.
  • Passion for travel, culture, and history.
  • First aid certification is a plus.

 

Applying Instructions

Interested candidates should submit their resume and a brief cover letter to liliannagawa@gmail.com and smazzi020@gmail.com explaining why you are a great fit for this role.

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