Tour And Travel Agent
Location | Kampala, Uganda |
Date Posted | February 12, 2025 |
Category |
Tourism
Transport |
Job Type |
Full-time
|
Currency | UGX |
Description
JOB DETAILS:
About Keezire Safaris Limited
At Keezire Safaris Limited, we are dedicated to revolutionizing the tourism industry in Uganda, making the African continent an ultimate destination for travelers. Our mission is to provide affordable travel packages enriched with cultural experiences, ensuring close client contact and a clear understanding of their requirements and schedules. We pride ourselves on a collaborative, flexible, and casual company culture, fostering an environment where innovation and customer service thrive.
Role Overview
The Tour and Travel Agent will play a pivotal role in enhancing our clients' travel experiences by providing comprehensive assistance in travel planning and documentation. This position is essential in delivering exceptional service and ensuring clients receive accurate travel information. You will work in a hybrid environment, collaborating closely with the director and contributing to a supportive team dynamic that values proactive problem-solving and customer satisfaction.
Position Details
• Employment Type: Full-time
• Location/Work Arrangement: Kampala / Hybrid
• Reporting Structure: Reports to the Director
Key Responsibilities
• Confer with customers to determine their service requirements and travel preferences.
• Provide clients with assistance in preparing required travel documents and forms.
• Prepare customer invoices and accept payment.
• Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
• Maintain computerized inventories of available passenger space and provide information on space reserved or available.
• Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
Requirements
Essential Qualifications
• Education Requirements: Bachelor's degree in any related field.
• Required Experience: 3-5 years in travel and tourism.
• Mandatory Skills: Active Listening, Speaking, Service Orientation, Critical Thinking, Time Management.
• Required Technical Knowledge: Proficiency in Microsoft Word and Excel, Google Calendar, and Internet browsers.
• Language Requirements: Proficient in English.
Preferred Qualifications
• Desired Additional Skills: Social Perceptiveness, Persuasion, Coordination.
• Beneficial Experience: Familiarity with public safety and security protocols.
• Preferred Certifications: Travel and Tourism certifications.
• Additional Technical Knowledge: Knowledge of geography and travel regulations.
Why come to Keezire Safaris Limited
We offer a dynamic work environment with flexible working hours and opportunities for personal and professional growth. Salary and benefits to be disclosed in interview.
Applying Instructions
• Required Application Materials: CV/Resume, Cover Letter, Secondary School Grades, Copy of Degrees, References.