JOB DETAILS:

Description

LITARM Consults is hiring a Ticketing Cashier to support operations. The person will be responsible for processing customer bets, issuing tickets, handling cash transactions, and ensuring a positive customer experience. This entry-level role is ideal for individuals with good numerical skills, attention to detail, and a passion for customer service. You will play a key role in maintaining the daily operations of the shop and ensuring that all transactions are accurately processed in a timely manner.

Duty Station: Kampala, Uganda

Reports to: Branch Supervisor

Key Responsibilities

• • Greet customers warmly and provide assistance in placing bets.
  • Accurately input customer bets into the system and issue tickets.
  • Ensure the cash is balanced at the beginning and end of each shift.
  • Handle customer inquiries regarding betting options, payouts, and general shop operations.
  • Provide updates on current and upcoming sporting events, odds, and betting rules.
  • Ensure compliance with shop regulations and gambling laws.
  • Maintain a clean, organized, and secure workspace at all times.
  • Resolve customer complaints and escalate issues to the Shop Manager when necessary.
  • Assist in reconciling daily transactions and preparing financial reports.

Qualifications and Experience

• A minimum of high school diploma
• Minimum of 1 year working experience or Internship experience will be considered.
• Ability to Communicate with teams in a respectful manner
• Reporting Skills
• Good attitude towards work
• Integrity
• Numerical ability
• The applicant should possess a valid national ID