JOB DETAILS:

To drive sales growth through telephone engagement, delivering exceptional customer experience and promoting the company’s financial products.

Key duties/responsibilities:

• Engage potential customers via phone to promote loan products and generate sales.
• Source referrals from existing customers to expand the client base.
• Provide efficient after-sales follow-up to ensure customer satisfaction and retention.
• Maintain high standards of customer service throughout the sales cycle.
• Support onboarding of new customers, ensuring a smooth and welcoming experience.
• Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
• Meet and exceed individual sales targets and performance metrics.

Required Qualifications and Work Experience:

• • Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
  • Demonstrated ability to close sales.
  • Proven ability to handle and resolve customer complaints.
  • At least 6 months of hands-on experience in Telesales, customer service, or a related role.
  • Residing in or near Bukoto, Kampala

Other attributes

• Excellent verbal and written communication skills.
• Good computer and database skills
• Strong persuasion and negotiation abilities.

To apply, submit your application, detailed CV and academic documents to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by; Email to: careers@platinumcredit.co.ug

Deadline: 16th August, 2025 at 05:00pm.

Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd (PHL).

PHL does not and shall not discriminate on the basis of race, color, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors