Telesales Associate
Location | Kampala, Uganda |
Date Posted | March 18, 2025 |
Category | Sales and Marketing |
Job Type | Full-time |
Currency | UGX |
Description

JOB DETAILS:
Talent Foresight is a dynamic and innovative Human Resource and Management Consulting company dedicated to enabling organizations optimize their talent acquisition and management strategies. We leverage cutting-edge technologies/methodologies to provide data-driven insights and solutions that empower our clients to build high-performing teams. We are passionate about fostering a collaborative and growth-oriented environment where employees can thrive.
About the role
The Telesales Associate will play a crucial role in expanding Talent Foresight's client base by proactively reaching out to potential customers and promoting our products. This role requires a driven and results-oriented individual with excellent communication skills and a passion for sales. The ideal candidate will be adept at building rapport, understanding client needs, and effectively presenting our value proposition.
Responsibilities
Outbound Sales:
• Conduct high-volume outbound calls to targeted leads to generate new business opportunities.
• Identify and qualify potential clients based on their needs and alignment with Talent Foresight's offerings.
• Present and explain the benefits of Talent Foresight's [services/products] to prospective clients.
Lead Management:
• Maintain accurate and up-to-date records of all sales activities in the CRM system.
• Follow up on leads in a timely and effective manner to nurture relationships and close deals.
• Manage and prioritize a pipeline of leads to meet sales targets.
Customer Engagement:
• Build strong relationships with potential clients by providing exceptional customer service.
• Address client inquiries and resolve any issues promptly and professionally.
• Gather feedback from clients to improve sales strategies and product offerings.
Sales Performance:
• Meet and exceed monthly and quarterly sales targets.
• Develop and implement effective sales strategies to maximize revenue.
• Stay up-to-date on industry trends and competitor activities.
Collaboration:
• Work closely with the sales and marketing teams to ensure alignment of sales efforts.
• Provide feedback to management on market trends and customer needs.
Qualifications:
• Proven experience in telesales or a related sales role.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Ability to work independently and as part of a team.
• Proficiency in using Google Workspace tools such as Spreadsheet
• Working knowledge of any CRM software would be a plus.
• Strong organizational and time management skills.
• Ability to handle rejection and maintain a positive attitude.
• Knowledge of the Human Resource and Management consulting industry is a plus.
• A bachelor's degree in any commercial-related field.
Skills:
• Sales acumen
• Persuasion and negotiation
• Active listening
• Time management
• Google Work Space is a plus
• CRM proficiency is a plus
• Lead qualification