JOB DETAILS:

The key purpose of this role is ensuring our BEES expansion initiative serves our primary commercial objective in Uganda. The scope includes digital sales, marketing tech, and route to market solutions. The role will work closely with the Uganda commercial teams to understand our customer, consumer and business requirements, and will collaborate with them to align to the digital strategy and deliverables in market, specifically to get to 100% penetration of the BEES buyers.  The role will also be responsible for digital rewards and digital communications monitoring, evaluation, trouble shooting, and reporting – and supporting the commercial Teams driving the initiative to make sure the customers' needs are heard and addressed accordingly.

Key Roles and Responsibilities:

• Project Support: Assist the Commercial team in project planning, execution, and monitoring, ensuring tasks are completed on time and within budget.
• Stakeholder Communication: Collaborate with cross-functional teams to facilitate clear communication and alignment on rollout strategies and activities.
• User Training: Train the customers on how to access digital communication and points rewards, ensuring they place orders seamlessly using the available tools on the BEES platform.
• Quality Assurance: Engage with the customers on product selection to identify and report platform issues.
• Digital Communications Management: Act as a point of contact for communicating to the customers through our digital comms tool to drive customer engagement on the BEES platform
• Digital Rewards Adoption: Plan and execute digital rewards strategies to drive execution success, including designing of the necessary material, in line with the commercial agenda
• User Adoption: Enhance the BEES user adoption strategies on ground, including the distribution of promotional materials and digital engagement campaigns.
• Reporting: Submit detailed reports as required, highlighting any insights, and following up on support cases for closure

Key Attributes and Competencies:

• Digital literacy skills
• Strong data analytics and problem-solving skills
• Strong computer, technology and digital skills
• Ability to quickly grasp processes and new technologies
• Works with energy and enthusiasm to solve customer problems
• Ability to apply knowledge of customers and consumers to bring new ideas to the company
• Executes with discipline and a sense of urgency
• Communicates with clarity of direction to get things done
• Stays focused when faced with change, obstacles and setbacks
• Considers diverse perspectives when faced with complex problems

Minimum Requirements:

• Bachelor's Degree Holder
• Embodies the AB InBev culture and 10 principles