Team Member, Digital Banking Support
Location | Kampala, Uganda |
Date Posted | May 24, 2022 |
Category |
Banking
Finance IT / Information Technology Management |
Job Type |
Full-time
|
Currency | UGX |
Description
Duties and Responsibilities
• Carry out daily reconciliation of general ledger accounts in line with the Bank reconciliation guidelines. Monitor digital channels uptime as per Service Level Agreement.
• Carry out settlements of digital product transactions in line with the Service Level Agreement.
Carry out Point of Sale setup& configuration and timely onboarding of customers on digital channels.
• Provide digital support and resolutions to the Branch network and customers by ensuring timely resolution of complaints/queries.
Job Requirements
• Education
• A University degree in Statistics, Business Administrations or any other related business from a reputable University.
• Experience:
• 3- 5 years’ experience in banking operations with good understanding of data analytics tools.
Applying Instructions
If you meet the above requirements please send your CV, application letter and copies of academic certificates to ubaugandahr@ubagroup.com addressed to;
• Head Human Capital Management United Bank for Africa,
• Plot 2, Jinja Road,
• P.O Box 7396,
• Kampala, Uganda.