Job Summary: Under the direction of Director of Patient Experience, the incumbent serves as a Team Lead for patients, providers and staff and supports the operation of the department. The incumbent supports the supervisor with daily operations and supports interpreters in their duties and responsibilities to increase successful outcomes and patient satisfaction with the hospital. The incumbent will relay medical information between speakers of two different languages in compliance with all CNE system and hospital policies and procedures, supporting patient confidentiality, patient dignity and informed consent. Team Lead is responsible for clerical management of the schedules for all site departments, including assigning, monitoring and tracking records of requests for all 3rd party agency requests.

Specifications: High School Degree or equivalent with an approved certification in medical interpreting required. Must demonstrate proficiency as a medical interpreter in a healthcare setting. Experience demonstrating high level of interpersonal skills, both oral and written, analytical skills, organizational skills and effectiveness within a team environment. Must possess strong cultural awareness competencies, linguistic and interpreting skills and ethical competency. Experience working in a fast-paced environment preferred. Must be able to travel between locations without limitations.

Care New England Health System (CNE) and its member institutions唯utler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center預re trusted organizations fueling the latest advances in medical research, attracting the nation痴 top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.