COMPANY : ELEGANCE FINANCE LTD

LOCATION:  HEAD OFFICE

DEPARTMENT :IT DEPARTMENT

REPORTING TO: MANAGING DIRECTOR

COMPANY DESCRIPTION

Elegance Finance is a privately-owned finance institution dedicated in delivering benefits of financial services tailored to individuals, groups, and SMEs that find it challenging to access services from mainstream banks. Our investment goes beyond providing capital but creating innovative solutions tailored towards financial needs of growing private equity. We opened doors in May 2012 and have since then expanded to 4 branches (Entebbe, Soroti, Lira, and Kamwokya) with our headquarters in Entebbe.

JOB SUMMARY:

To oversee and maintain a technical environment and all IT related issues in liaison with the MD including hardware, software and related infrastructure, systems and server administration, user permissions, back-ups, monitoring performance and responsible for systems availability. Systems the administrator will also support EFL’s database management systems, ensuring the performance, integrity, and security of all the institution’s database application

DUTIES AND RESPONSIBILITIES:

• Develop and implement comprehensive maintenance procedures for software and hardware equipment in EFL’s network and ensure adherence to hardware maintenance schedules.
• Design, implement and maintain a robust and efficient LAN/WAN and ensure that devices and network points are properly labeled and identified EFL email & internet.
•  Implement a robust security system and protective measures against internal breaches and external threats and attacks on all network and software systems in EFL.
• Maintain all computer equipment and accessories to ensure a 99% system uptime.
• Maintain the EFL website and other social media sites and ensure regular updates on all sites.
• Training; Coordinate and conduct all training for new and existing staff in the banking application and other relevant software.
• Troubleshooting software systems problems with users and performing regular backups of the software information systems.
• Design, format, and generate reports for management and external stakeholders and any adhoc reports as may be required.
• Maintaining and inventory of all IT related equipment showing the physical location, the user, a clear description and the specifications of the equipment.
• Design and maintain the disaster recovery site and ensure there is a business continuity plan (BCP) in EFL.
• Facilitate procurement and all IT related equipment by providing specifications and liaising with third party suppliers and vendors to ensure that all IT related equipment is of accepted standards.
• Maintaining a register all critical and sensitive storage backup media showing the times, dates and users who have requested such media from the storage area.
• Monitoring system logs and activity of all users within the system and enforcing system security measures.
• Monitoring network traffic & making necessary recommendation for additional resources or hardware.
• Maintain servers, routers, switches, w/stations stand above PCS & MISC supporting devices &OS software.
• Maintaining an inventory of all IT related equipment showing the physical location, the user, a clear description of the speed& capacity of the equipment.
• Database administration; Installation, configuration, maintenance and upgrading of servers, software and related products.
• Perform database backups, database fragmentation analysis, performance analysis and database patching. - Configure Core banking database and applications
• Carry out stress tests and design database communication protocols and technologies with end to end integration flow charts.
• Maintain and update Standard Operating Procedures Documents for database management systems
• Document and report Database breaches/risks identified during the administration of the Database Management Systems to the Supervisor.

Writing database documentation, including data standards, procedures, and definitions for the data dictionary and capacity planning. Budget for new installations, licensing

QUALIFICATIONS

• The the ideal candidate must hold a bachelor’s degree in Computer science or any other related IT course from a reputable university.
• Candidates should have at least2 years ‘and above working experience in IT Administration.

Candidates must be knowledgeable in computer applications especially MS Office and should be aged between 25– 35 years

SKILLS & EXPERIENCE

DESIRED

Other Required Skills & Competencies:

·         Should be honest, well organized, results-oriented and reliable.

·         Should be a team player and a self-starter, self-motivated&innovative.

·         Should possess a strong personality and dynamism.

·          Should be able to work effectively in a fast-paced environment and under pressure.

·         Should have ability to plan, organize and prioritize work.

·          Possess a work ethic that includes neatness, punctuality, attention to detail and accuracy.

Excellent interpersonal skills to facilitate interaction with other staff.

ESSENTIAL SKILLS

·         Experience in Database management and user support with Strong SQL scripting skills

·         Understanding of Database Replication and implementations, Backups and restorations/recovery.

·         Understanding of analytical thinking in relations to SQL data management

·         Certifications in Microsoft certified database administrator (MSCDBA) or Oracle database, Microsoft SQL would be an added advantage

Excellent written and communication skills and high attention to detail.