System Analyst

at Unifi Loans SMC LTD
Location Kampala, Uganda
Date Posted June 21, 2025
Category IT / Information Technology
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

Responsibilities

  • Collaborate with Product Owners and Business Analysts to understand business needs and convert them into technical solution designs.
  • Design and document end-to-end system processes, data flows, component interactions, and integration points for both new initiatives and existing systems.
  • Produce comprehensive functional specifications for development teams, detailing API contracts, logic workflows, and configuration parameters to support accurate and efficient implementation.
  • Assess the impact of system and process changes, identifying interdependencies, potential risks, and required integration adjustments to ensure seamless transitions.
  • Participate in solution validation, verifying that delivered functionality aligns with both business requirements and technical specifications.
  • Work closely with development and QA teams throughout the delivery lifecycle to support the implementation and testing of new features and system enhancements.
  • Maintain in-depth knowledge of Unifi’s platform architecture, core lending systems, and integrations with external partners such as payment providers, credit bureaus, and mobile network operators.
  • Ensure consistent application of platform configuration standards and governance practices across all development and deployment environments.
  • Drive continuous improvement in system documentation quality, modeling techniques, and architecture decision-making frameworks.
  • Support issue resolution by analyzing system logs, database queries, and component interactions to identify root causes and propose solutions.

Qualifications & Skills

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related technical discipline.
  • 3–6 years of experience in systems analysis, functional design, or solution architecture, ideally within the fintech or broader financial services sector.
  • Proven expertise in system modeling, translating business requirements into technical specifications, and producing clear, comprehensive documentation.
  • Strong working knowledge of modern APIs, web services, system integrations, and enterprise-level applications.
  • Proficient in writing and executing SQL queries to analyze data, validate logic, and support system design or issue resolution.
  • Familiar with collaboration and productivity tools such as Jira, Confluence, Miro, Postman, or equivalent platforms.
  • Solid grasp of software development life cycles and Agile methodologies, with practical experience working in cross-functional teams.
  • Demonstrated ability to collaborate effectively across both technical and non-technical stakeholders.
  • Hands-on experience with lending platforms, financial products, or integrations with third-party services (e.g., payment gateways, mobile wallets, credit bureaus) is highly advantageous.
  • Excellent analytical skills, meticulous attention to detail, and a structured, methodical approach to problem-solving.
  • Deep interest in leveraging technology to advance financial inclusion across Africa.
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